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FAQ

Detailed contact information for overseas sale

E-mail:sale@creasyn.com  export@creasyn.com
Phone: +86-22-83945176, 83946278
Fax:+86-22-83945173

Place order

Orders can be placed via electronic copy by email.Please include the following information with each order:

  1. Purchase order number
  2. Product name, Cas number, description of product
  3. Quantity of product
  4. Contact person
  5. Billing and shipping address
  6. Payment term

Seller sign and return a scanned copy as confirmation of receipt of orders and acceptance of orders if customer requires.

Custom Synthesis

Seller offers custom synthesis service of compounds that are not commercially available, please contact us when you require:
Compounds that are not listed in our catalogue
A large volume of our products
Manufacturing for your developed products using similar reactions or new synthesis routes

Please send us the required compound (chemical name or/and CAS number), we will get back to you with a quote within the 24 – 48 hours.  As for the price, the quote will include our estimated time for the synthesis.

Delivery

Whenever possible, Seller will follow the shipping instructions given in the order. Seller reserves the right, in its discretion, to determine the exact method of shipment.

In accordance with international transport regulations, dangerous goods covered by Chinese rules and regulations are packed, labelled, shipped and declared on all documents for the entire duration of transport.

Seller provides detailed description of packing, gross/net weights and number of packages per production batch(es) with lot/batch(es) numbers.

Prices and Payment Terms

All prices are in U.S. Dollars.
Written quotations are guaranteed for 30 days. Prices are subject to change without notice. Export handling and freight are added to the invoice.
The buyer is responsible for bank charges for all overseas transactions.
Seller reserves the right to request in full or in part in advance payment of shipment in certain cases.
Sell insure against all the transactions with cash on delivery payment term for Export Credit Insurance. Buyer must provide all required information in time.

Taxes and Other Charges

Buyer will be responsible for payment of all taxes, duties, excise, custom, inspection and testing fees and any other charge imposed by government authority.

Hazardous Chemicals and Liability

Many chemicals are hazardous.  All of products should be handled only by qualified individuals trained in laboratory procedures and familiar with the potential hazards of the chemicals. All the compounds are intended for laboratory research purposes, and NOT for human or animal applications. The customer is also responsible for the safe disposal of all such compounds in accordance with current legislation.

Warranty and Returns

Seller warrants materials to be of the stated quality at the time of sale. This warranty is exclusive, and seller makes no other warranty, express or implied, including any implied warranty of merchantability or fitness for any particular purpose. The Buyer must inspect goods immediately on receipt and inform the Seller of any shortage or damage within 10 days. Quality problems must be notified within 20 days of receipt. Return shipment will not be accepted without permission.

Address Info

Address: No.16 Hi-tech Development 5th Road, Tianjin, 300384, China
E-mail: sale@creasyn.com              export@creasyn.com

Contact Us

Phone: 86-22-83946278

86-22-83945172

Fax: 86-22-83945173

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